how it works

How To Refer

how to refer

The first time you get in touch

It can be a daunting experience the first time you make contact, but we believe that the benefits you can experience here will make it worthwhile.  We encourage you to use the online referral form, or please call us on 01224 633131 (leave a message if we cannot pick up the phone).  Your GP or other agencies might let you know about our service but referring yourself via the website is what we would recommend.

We offer a small proportion of our appointments as faster flexible appointments for a fixed fee of £45 per session for individuals. We aim to see you within two to three weeks of your first contact with us.

Our Referral Process

Click on our referral link, phone, email or contact us via the website. You will be placed onto our waiting list the day we receive your referral.

This is a short meeting to get to know a little more about you, talk through what we offer and how it may be of help.

You will then begin with your counsellor, meeting at the same time each week.

Your counselling will come to an end at a time agreed by your counsellor, or when you have reached the maximum of 20 sessions.

a few words about


If you feel you need further sessions, you can re-refer one month after your counselling ended. This is to allow time for you to reflect on the experience and identify the new focus for counselling. Simply refer yourself using our ‘Refer’ section of the website.

support us

We would welcome your donation to raise funds and allow us to continue to deliver this vital service.