A few words about

Information & Support

in crisis

List of helpful contacts and information


If you feel unsafe or under threat, you must seek support immediately. You can call your GP or NHS24 out of hours
on 111 or 999 in an emergency. If you need to talk to someone urgently, Samaritans offer 24 hour support by
calling 116 123 or email jo@samaritans.org

Useful Contacts

NHS Grampian – 0345 456 6000 and NHS 24 – 111
Citizens Advice Bureau – 01224 569750
Aberdeen Cyrenians – 0300 303 0903
Police Scotland – 101
Aberdeen Royal Infirmary – 0345 456 6000
Aberdeen City Homelessness Unit – 0300 020 0292

Mental Health Helplines
Anxiety UK
Charity providing support if you have been diagnosed with an anxiety condition.
Phone: 03444 775 774 (Monday to Friday, 9.30am to 5.30pm), Website: www.anxietyuk.org.uk
Bipolar UK A charity helping people living with manic depression or bipolar disorder. Website: www.bipolaruk.org.uk
Breathing Space Charity providing telephone support. Phone: 0800 83 85 87 Website: www.breathingspace.scot

CALM is the Campaign Against Living Miserably.
Phone: 0800 58 58 58 (daily, 5pm to midnight), Website: www.thecalmzone.net
Men’s Health Forum 24/7 stress support for men by text, chat and email. Website: www.menshealthforum.org.uk
Mind Promotes the views and needs of people with mental health problems.
Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm), Website: www.mind.org.uk
No Panic Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD).
Offers a course to help overcome your phobia or OCD.
Phone: 0844 967 4848 (daily, 10am to 10pm). Calls cost 5p per min plus your phone provider’s Access Charge
Website: www.nopanic.org.uk
OCD UK A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.
Phone: 01332 588112 (Monday to Friday, 9am to 5pm), Website: www.ocduk.org
PAPYRUS Young suicide prevention society

Phone: HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on
weekends and bank holidays), Website: www.papyrus-uk.org
Samaritans Confidential support for people experiencing feelings of distress or despair. Phone: 116 123 (free 24-
hour helpline), Website: www.samaritans.org.uk email jo@samaritans.org or get the app
YoungMinds Information on child and adolescent mental health. Services for parents and professionals.
Phone: Parents’ helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm), Website: www.youngminds.org.uk
Clear Your Head NHS resource to help manage your mental health, https://clearyourhead.scot/
Living Life To The Full How to look after your wellbeing, https://llttf.com/
Give us a shout Text “Shout” to 85258 where you will be connected to a crisis volunteer to chat via text. Free to text
from EE, O2, Three, Vodafone, BT Mobile, Tesco Mobile, Virgin Mobile, iD Mobile, Sky, Telecom Plus, Lebara and GiffGaff.
BBC Headroom BBC – Headroom – Your Mental Health Toolkit

Abuse (child, sexual, domestic violence)
NSPCC Children’s charity dedicated to ending child abuse and child cruelty. Phone: 0800 1111 for Childline for
children (24-hour helpline), 0808 800 5000 for adults concerned about a child (24-hour helpline), Website:
Domestic Abuse Helpline Phone: 0800 027 1234, Website: www.safer.scot
Rape Crisis Scotland Phone: 08088 01 03 02, Website: www.rapecrisisscotland.org.uk

Addiction (drugs, alcohol, gambling)
Alcohol & Drugs Action
Phone: 0333 3 448 355 Website: www.alcoholanddrugsaction.org.uk
Alcoholics Anonymous Phone: 0800 917 7650, Website: www.alcoholics-anonymous.org.uk
National Gambling Helpline Phone: 0808 8020 133, Website: www.begambleaware.org
Narcotics Anonymous Phone: 0300 999 1212 (daily, 10am to midnight), Website: www.ukna.org

Rehab Recovery is an organisation that provides addiction treatment and healthcare advice for a wide range of different addiction and dependency problems. http://www.rehab-recovery.co.uk

Alzheimer’s Society Provides information on dementia, including factsheets and helplines. Phone: 0333 150 3456,
Website: www.alzheimers.org.uk
Carers of people with dementia Phone: 0808 808 3000

Cruse Bereavement Care Phone: 0808 808 1677, Website: www.cruse.org.uk

Support related to crimes
Victim Support
Phone: 0808 168 9111, Website: www.victimsupport.org

Eating disorders
Phone: 0808 801 0432, Website: www.b-eat.co.uk

Learning disabilities

Mencap Charity working with people with a learning disability, their families and carers. Phone: 0808 808 1111
(Monday to Friday, 10am to 3pm), Website: www.mencap.org.uk


The Spark
Providing support for couples, families, children and young people in Scotland.0808 802 2088,
Family Lives Advice on all aspects of parenting, including dealing with bullying. Phone: 0808 800 2222,
Website: www.familylives.org.uk
Autism advice line Telephone 01259 222022, www.scottishautism.org
Information for older people www.agescotland.org.uk Telephone 0800 12 44 222
Information for young people www.young.scot
Parentline Scotland Telephone 0800 028 2233 www.parentclub.scot

Covid Concerns

NHS INFORM will provide up to date information on signs and symptoms of COVID-19 and action required

Websites with links and information on a range of services

Coronavirus Community Assistance Directory – Find and offer help in your community (scvo.scot)